If you don’t find answers to your questions here, please shoot us an e-mail. Thank you!
What’s included in each box?
Each box contains all the supplies you need for one to three activities, depending on the product. Our Standard Boxes also include an activity book for kids to further explore each theme and reinforce their learnings from the projects.
For what ages is GummyBox appropriate?
Although our boxes are designed for kids between ages 4 and 8, our activities are open-ended and versatile enough to be enjoyed by kids who range from 3 to 10. We carefully design open-ended activities so that children across ages can interact with the projects at various levels.
Do you have different boxes for boys and girls?
Our boxes are designed to appeal to both boys and girls. We test our themes and activities with kids to ensure that both boys and girls are engaged and interested.
Do the activities in GummyBox require adult involvement?
On each project instruction book, we indicate the level of adult involvement required. We include written and illustrated instructions so that kids of different ages can lead their own activities, or follow along. Of course, we encourage parents to get involved anytime possible! In our Standard Boxes, our handy Resource Card offers suggestions for parents to explore and do extra activities with their kids.
How messy are the activities?
We indicate the level of messiness on each project instruction book. Most activities can be completed within a small workspace. However, we recommend setting aside a proper workspace for your child to fully explore and interact with the projects.
What are my payment options?
Payment can be made by credit card or bank transfer via HitPay, or by PayNow. Please e-mail us if you have issues with payment.
How do I apply my discount code?
Discount codes can be applied to your order at checkout. Simply enter your code into the appropriate field, then click “apply.”
What are my shipping options?
We offer local shipment by SingPost, QXpress and NinjaVan, all of which typically deliver within 2-4 business days. Please allow up to 2 business days for us to process your order after payment is received.
To request other shipment options, please contact us by e-mail.
What are my shipping costs?
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
Can I return products?
We want you to be happy with your order so if you do experience any issues, please email us at [email protected]. At this time, our return policy is case-by-case. Please note that we can only assess cases that are submitted to us within 3 days of your receipt of the products. Original shipping charges cannot be refunded.
Products marked as Final Sale and/or are discounted by 30% or more are not eligible for returns or refunds.
Can you create custom activity boxes?
Yes, but please note that we require a minimum quantity order. Please shoot us an e-mail with your inquiry.
I’m a retailer. Can I stock GummyBox in my store?
Please get in touch with us by e-mail to inquire.
Can I buy in bulk or wholesale?
Please e-mail us directly with your inquiry.
Do you have a media kit?
For all media inquiries, please contact us directly by e-mail.